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MIUUR has carefully selected premium materials to handcraft your new product. Its natural leather is unique: any incidental tonal variations, marks or veins are natural features, and should not be considered as imperfections.

• If your bag or leather item should come into contact with water, do not wipe the leather. Rather, dab it with a soft, neutral-coloured cloth to absorb the moisture.
• To clean it, you can wipe it delicately using a clean and soft cloth.
• Avoid using commercial products meant for other uses, such as shoe polish, turpentine, oil, stain-removers, alcohols or solvents.
• Do not rub your bag with anything coarse or abrasive.
• If your bag becomes soiled, consult a specialist cleaner or your original place of purchase.
• Pale-coloured bags, especially white, beige, nude or light taupe, are particularly sensitive to light, dust and stains. It is very difficult to return them to their original finish.
• To preserve the original quality and shape of your MIUUR and ensure its long life, avoid overexposure to light, heat and humidity. When not in use, we recommend to stuff your bag with tissue paper and store it upright in its protective bag in a cool and dry place.

Remember that for any further information or special requests, our staff are always at your service. care@miuur.com

Shipping rates

• Free shipping and returns in Spain.*
• Free worldwide shipping on orders over €350. Taxes and duties included.
• Express and standard shipping rates for orders below €350 outside Spain vary by destination. Enter your shipping country at checkout to view the available shipping rates.

Estimated delivery times

Standard shipping

• Spain: 1–2 business days
• Other EU countries: 5–10 business days
• Rest of the World: 5–10 business days

Express shipping

• Spain: 1–2 business days
• Other EU countries: 2–4 business days
• Rest of the World: 2–4 business days

Returns

You have up to 14 days from the delivery date to request an exchange or return for any item purchased at miuur.com.

For more details, please read our returns policy.

All purchases made at miuur.com will be gift wrapped in our signature packaging.

Every item is protected by a cotton cover bag and carefully placed in a MIUUR box.

If your order is a gift, we will decorate the package with a ribbon. You can also include a personalized message for the recipient before completing your purchase.

For security reasons, the outer shipping packaging does not contain the brand’s distinctive logo or anagrams.