Terms and conditions
Legal terms & conditions
Introduction and contact information

In compliance with law 34/2002, of 11 July, on services of the Information Society and electronic commerce (LSSI-CE), Ignacio Cristofori reports the following information:

The owner of the website www.miuur.com is Ignacio Cristofori (hereinafter MIUUR), with N.I.F.: Y8130709Q and registered office at Bustinzuri 1, 4B, Vitoria, Spain. The e-mail address to contact MIUUR is: care@miuur.com.

Overview

By visiting our site and / or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions (“Legal terms & conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and / or available by hyperlink. These Legal terms & conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and / or contributors of content.

Please read these Legal terms & conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Legal terms & conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Legal terms & conditions are considered an offer, acceptance is expressly limited to these Legal terms & conditions.

Any new features or tools which are added to the current store shall also be subject to the Legal terms & conditions. You can review the most current version of the Legal terms & conditions at any time on this page. We reserve the right to update, change or replace any part of these Legal terms & conditions by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Siteground. Our online e-commerce platform is developed by MIUUR through Woocommerce services, that allow us to sell our products and services to you.

User and liability regime

The navigation, access and use by the website of MIUUR confers the condition of user, by which are accepted, from the navigation by the website of MIUUR, all the conditions of use here established without prejudice of the application of the corresponding regulations of mandatory legal compliance as the case may be.

The MIUUR website provides a wide range of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility shall be extended to:

  • The veracity and lawfulness of the information provided by the user in the forms extended by MIUUR for access to certain contents or services offered by the Web.
  • The use of the information, services and data offered by MIUUR, contrary to the provisions of the present conditions, the law, the moral, the good customs or the public order, or that in any other way may be an injury of the rights of third parties or the same operation of the website.
General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, completeness and timeliness of information

MIUUR will not be responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Links policy, disclaimer of warranties and limitation of liability

MIUUR is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will proceed to examine or exercise any control over the content of other websites. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of non-property sites that can be accessed by means of the links.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall MIUUR, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

MIUUR declares to have taken all the necessary measures to avoid any damage to the users of its website, that could derive from the browsing by its website. Consequently, MIUUR is not responsible, in any case, for any damage caused by Internet browsing that could be suffered by the user.

For further information regarding third-party links and their implications in the use of our services, please read our Cookies policy.

Modifications

MIUUR reserves the right to make any changes it deems appropriate, without prior notice, in the content of its website. Both in terms of the contents of the website, as in the conditions of use thereof, or in the general conditions of hiring. Such modifications may be made through your website in any way admissible in law and shall be binding during the time they are published on the web and until they are validly amended by subsequent ones.

Consequently, prices for our products are also subject to change without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Products or services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Internet recruitment services

Certain contents of the website of MIUUR contain the possibility of hiring by Internet. The use of the same will require the reading and obligatory acceptance of the general conditions of recruitment established for the purpose by MIUUR.

Data protection and information accuracy

In accordance with the provisions of the current legislation on protection of personal data, we inform you that your data will be incorporated into the treatment system owned by MIUUR, in order to facilitate, expedite and fulfil the commitments established between both parties. In compliance with current regulations, MIUUR reports that the data will be retained for the period strictly necessary to comply with the above precepts.

As long as you do not communicate otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use them for the aforementioned purposes.

MIUUR reports that it will proceed to treat the data in a lawful, loyal, transparent, appropriate, pertinent, limited, accurate and up-to-date manner. That is why MIUUR agrees to take all reasonable measures to be abolished or rectify without delay when they are inaccurate.

In accordance with the rights conferred on you by the current regulations on data protection, you may exercise your rights to access, rectify, limit the processing of, delete, transfer and oppose the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the above-mentioned postal address or to the email address care@miuur.com.

You may contact the competent supervisory authority to submit the claim you deem appropriate.

For further information regarding data protection, please read our Privacy policy.

Intellectual and industrial property

MIUUR by itself or as assignee, owns all the intellectual and industrial property rights of its website, as well as the elements contained therein (with the title, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of used materials, computer programs necessary for their operation, access and use, etc.), owned by MIUUR. They will, therefore, be protected as intellectual property by the Spanish juridical order, hazard applicable both the Spanish and communitarian regulations in this field, and the international treaties related to the matter and subscribed by Spain.

All rights reserved. Pursuant to articles 8 and 32.1, second subparagraph, of the Intellectual Property Act, reproduction, distribution and public communication, including their method of making available, of all or part of the contents of this website, for commercial purposes, in any support and by any technical means, without the authorization of MIUUR.

The user agrees to respect the intellectual and Industrial property rights owned by MIUUR. You will be able to view the elements of the portal and even print them, copy them and store them on your computer’s hard drive or any other physical support as long as it is, only and exclusively, for your personal and private use. The user must refrain from deleting, altering, circumventing or tampering with any protection device or security system that was installed on the pages of MIUUR.

User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Legal terms & conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.

Indemnification

You agree to indemnify, defend and hold harmless MIUUR and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Legal terms & conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Legal terms & conditions are effective unless and until terminated by either you or us. You may terminate these Legal terms & conditions at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Legal terms & conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

Entire agreement

The failure of us to exercise or enforce any right or provision of these Legal terms & conditions shall not constitute a waiver of such right or provision.

These Legal terms & conditions and any policies or operating rules posted by us on this site or in respect to The service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Legal terms & conditions).

Any ambiguities in the interpretation of these Legal terms & conditions shall not be construed against the drafting party.

Changes to Legal terms & conditions

You can review the most current version of the Legal terms & conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Legal terms & conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Legal terms & conditions constitutes acceptance of those changes.

Legal actions, applicable law and jurisdiction

MIUUR reserves the right to present civil or penal actions that it considers appropriate for the misuse of its website and contents, or for the breach of these conditions.

The relationship between the user and the provider will be governed by current and applicable regulations in the Spanish territory. If any controversy arises the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competition in this respect. MIUUR is domiciled in Vitoria, Spain.

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Do not wash   Do not wash

Do not use bleach   Do not use bleach

Do not dry clean   Do not dry clean

Do not tumble dry   Do not tumble dry

Do not iron   Do not iron

Remember that for any further information or special requests, our staff are always at your service. care@miuur.com

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All purchases made at miuur.com will be gift wrapped in our signature packaging.

MIUUR Signature Packaging

Every item is protected by a cotton cover bag. Handbags are carefully placed in a MIUUR box.

If your order is a gift, we will decorate the package with a ribbon, you can also include a personalized message for the recipient before completing your purchase.

For security reasons, the outer shipping packaging does not contain the brand’s distinctive logo or anagrams.

Free shipping on all orders to Spain*

Worldwide Express Shipping

Estimated delivery time:

–     Spain: 1 – 2 business days
–     Other EU countries: 2 – 5 business days
–     Rest of the World: 3 – 7 business days

In case you need to exchange or return any item purchased at miuur.com, you have up to 14 days from the delivery date.

For more details, please read our return policy.

*Peninsula, Ceuta, Melilla & Balearic Islands

MIUUR has carefully selected premium materials to handcraft your new product. Its natural leather is unique: any incidental tonal variations, marks or veins are natural features, and should not be considered as imperfections.

–     If your bag or leather item should come into contact with water, do not wipe the leather. Rather, dab it with a soft, neutral-coloured cloth to absorb the moisture.

–     To clean it, you can wipe it delicately using a clean and soft cloth.

–     Avoid using commercial products meant for other uses, such as shoe polish, turpentine, oil, stain-removers, alcohols or solvents.

–     Do not rub your bag with anything coarse or abrasive.

–     If your bag becomes soiled, consult a specialist cleaner or your original place of purchase.

–     Pale-coloured bags, especially white, beige, nude or light taupe, are particularly sensitive to light, dust and stains. It is very difficult to return them to their original finish.

–     To preserve the original quality and shape of your MIUUR and ensure its long life, avoid over exposure to light, heat and humidity. When not in use, we recommend to stuff your bag with tissue paper and store it upright in its protective bag in a cool and dry place.

Remember that for any further information or special requests, our staff are always at your service. care@miuur.com

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